|
ICG Professional Services organization provides standardized and custom services that span the full life-cycle of i-comm technology implementations. With our knowledge base in i-comm technology and its applications, we can help your company implement and support i-comm technology in a variety of ways. Our trained professional services team members will help your company to fully leverage i-comm’s features and functionality in order to obtain maximum business benefits. Our Service Capabilities include: Message Template Implementation i-comm’s message template implementation services includes development of the custom message creation interface, integration with i-comm back-end administration tool and end-to-end testing. ICG Professional Services teams provide online training of new message templates and help our clients create sample messages.
Message Management Services For clients that need help with managing the i-comm back-end, ICG offers message management services to create and target messages based on content provided by the client brand.
Training Services ICG offers on-site or online training to i-comm administrators. Our standard training program is one day and covers overview of i-comm technology, i-comm Message Center and i-comm <Manager> as well as a practice session.
Creative Services i-comm offers creative services to help our clients combine strategic thinking, imagination and technology to provide effective branding and user experience through i-comm. Our creative services capabilities include:
Development and integration ServicesICG offers development and integration services to clients with special needs. Our company employs professional project management, engineering and quality assurance teams with years of experience. Our capabilities include:
|
 |
 |
 |